Privacy Policy Statement

We are committed to safeguarding your privacy and complying with South African privacy laws like POPIA and global standards like the GDPR. This policy applies to torivanteka.sbs and all associated services.

Information We Collect

We collect personal and website usage information to improve our services and your experience.

• Contact details such as your name, business email address, or company information supplied during website forms.
• Technical data including device information, usage behaviour, and IP address for analytics and security.
• Feedback, correspondence, and requests submitted via forms or direct communication channels.
• Any preferences, settings, or consents you specify as part of your website experience.

How We Use Information

Collected data is processed in line with the purposes described below and applicable legislation.

• To respond to inquiries, deliver requested services, and personalise communications.
• To monitor, secure, and analyse website usage, helping us improve content and functionality.
• For compliance, security, and legal obligations according to South African and international law.
• To provide accurate documentation and reports as part of the agreed SEO engagements.

Legal Basis for Processing

We process data based on your consent or where necessary to fulfil contracts and legal requirements.

Your consent is required for certain activities (such as marketing or cookies) but some operational processing may happen to ensure provision of contracted services or to comply with regulations like POPIA.

Who We Share With

We do not sell your information. Limited disclosure occurs only as detailed below.

• Authorised staff and service providers bound by confidentiality, performing evaluations, analytics, or support functions.
• Compliance with regulatory authorities or law enforcement upon valid request.
• Third parties involved in technical support, hosting, or required business operations—always under strict privacy agreements.

Data Security

Your personal data is protected with layered technical and organisational safeguards. Regular reviews, access controls, secure storage, and encryption help us minimise risks and keep your information safe.

Your Choices

You may exercise rights over your data as set out below in compliance with POPIA and GDPR.

• Access a copy of your personal information, or request it be updated.
• Request correction or deletion of your data where appropriate.
• Object to certain processing activities, or withdraw your consent at any time.
• Request portability where applicable and as supported by law.

Cookies & Analytics

We use cookies and analytics to deliver a better experience. For detailed information about types, purposes, and management, please see our Cookie Policy.

Cookie Policy Cookie Policy

Contact & Concerns

Questions or privacy requests should be directed to our Data Privacy Officer using the contact methods below.

Policy Updates

Changes may occur as laws or business needs evolve. We will publish updates with the effective date below.